Lighting FAQ | OEM & ODM Support | Vizon
What does Vizon manufacture?
General questions
Vizon develops decorative pendant lights, wall lights, table lamps and floor lamps for hospitality, retail, residential and commercial projects.
Do you support international B2B projects?
General questions
Yes. We support overseas buyers, designers, distributors and project teams with product selection, documentation, sampling and export coordination.
How do I start a project discussion?
General questions
Share the application, target quantity, preferred style, finish and timing through the enquiry form. Our team will recommend the next practical step.
What is the minimum order quantity?
MOQ & quotation
The standard minimum order quantity is shown on each product page. Custom projects may be reviewed according to the product, materials and development scope.
Do you show online retail prices?
MOQ & quotation
No. Vizon is a B2B lighting manufacturer, so quotations are prepared according to product specification, quantity, finish, packaging and destination.
What information is needed for a quotation?
MOQ & quotation
Please provide the product or design direction, estimated quantity, finish, destination and required delivery timing. Drawings or reference images are helpful but not required for the first discussion.
Can you develop a product from our drawing or sample?
OEM / ODM
Yes. OEM projects can begin with a drawing, reference image, physical sample or product brief. The team will review structure, materials, finish and production requirements.
What can be customized?
OEM / ODM
Depending on the product, we can review dimensions, materials, colors, finishes, logo details, packaging and other project-specific requirements.
What is the OEM / ODM process?
OEM / ODM
The usual path is requirement review, design or engineering confirmation, prototype development, sample approval, production, quality inspection, packaging and global delivery.
What is the typical lead time?
Production & quality
The product page shows the current reference lead time. Final timing is confirmed after the specification, quantity, materials and sample approval are agreed.
How is quality checked?
Production & quality
Quality is reviewed through material preparation, production checks, assembly inspection and final preparation against the approved project requirements.
Can you provide certification documents?
Production & quality
Relevant certification documentation can be requested during the quotation or sample stage. Availability depends on the product and project requirements.
Can I request a sample?
Samples
Yes. Use the enquiry form and select Sample order or Product quotation. Include the product model, finish preference and destination where possible.
What should be confirmed during sample approval?
Samples
Confirm dimensions, materials, finish, light source, mounting details and any packaging or labeling requirements before mass production.
Can samples be customized?
Samples
Sample customization can be reviewed for qualified OEM / ODM projects. The available scope depends on the product structure and materials.
Do you support worldwide delivery?
Shipping & delivery
Vizon supports export coordination for global B2B projects. Shipping details are confirmed according to destination, volume, packaging and agreed commercial terms.
How are lighting products packed?
Shipping & delivery
Packaging is prepared to protect the fixture during export handling. Project-specific inserts, labels and branded packaging can be reviewed where required.
Can you help with freight coordination?
Shipping & delivery
Yes. Share the destination and approximate quantity so the team can coordinate the appropriate export and freight discussion.
Can you provide product files?
Technical support & maintenance
Yes. Product files, drawings, finish references and certification documents can be requested through the factory enquiry.
Can the light source or electrical specification be changed?
Technical support & maintenance
The available light source, voltage and electrical options depend on the product. Confirm the requirement before sample approval so the specification can be reviewed.
How should the fixture be maintained?
Technical support & maintenance
Use a soft, dry cloth and avoid abrasive cleaners, harsh chemicals and prolonged moisture. Switch off power before cleaning or changing a light source.